Terms & faq

SHIPPING & DELIVERY:

Orders are shipped F.O.B. Phoenix, Arizona ground service unless otherwise stated. Most orders will ship within 5 business days after the order is placed. Some specialty parts require more time. We will do our best to make you aware of the approximate ship date for all orders.

WARRANTY:Billy Boat Performance Exhaust, Inc offers a limited lifetime warranty to the original purchaser of all Billy Boat Performance Exhaust products. Said products are warranted for life against corrosion and two years against any defect in workmanship and materials. Claimed defective products must be returned with a returned goods authorization (RGA) number to Billy Boat Performance Exhaust at the buyers' expense. Products returned without an RGA number are subject to refusal. Upon receipt Billy Boat Performance Exhaust will, at its option, repair or replace the defective item. Damages caused by abuse, racing or alteration are not covered under warranty. This product is meant for high performance use and may not be legal for highway use in some states. Sound quality is subjective and may not be covered under warranty. The warranty set above is the only warranty, expressed or implied, of this product. In no event will Billy Boat Performance Exhaust be responsible for any consequential or incidental damages or charges.

TERMS:All orders are shipped FOB Phoenix, Arizona COD or credit card unless other arrangements are made in advance. Company checks will be accepted after a complete credit application is approved. All NSF checks will be assessed A $25.00 Service Charge. A Service charge of 1-1/2% per Month will be added to all past due accounts. Orders paid with Visa, Master Card, American Express or Discover Card will be shipped to the billing address of the credit card only.

BACKORDERS:Items out of stock will be back ordered, unless otherwise specified.

CLAIMS & RETURNS:No returns will be accepted without our prior authorization and returned goods authorization number. All claims must be made within 10 days of receipt of goods. All defective products must be returned within 30 days. Non- defective returned products are subject to a 20% restocking charge.